Returning to
We'll refund your online purchase if you:

  • Fill & Submit RMA (Returned Merchandise Authorization) Form - Below -

  • Return new books, unopened CDs, cassettes, VHS tapes, DVDs, all textbooks, and posters in their original condition. (Materials must be in original unopened plastic wrap.)

  • Include your receipt (packing slip) and completed returns form.

  • Return within 30 days of delivery date.

  • All non-defective, opened returns are subject to a 15% restocking fee.(we'll also refund the shipping cost if the return is a result of our error)

    Ship all returns with the completed returns form to: Returns Department 
    13876 SW 56 St, #226
    Miami, FL 33175

    Returns made to will be refunded in the form of the original payment method.
    Please note that we can process returns and refunds only for items purchased from We cannot exchange items unless they are defective or damaged.