Knowledge transfer

In the Organizational development area of organizational learning, a practical problem is that of knowledge transfer, how to get some packet of knowledge, that exists in one part of the organization, into another (or all other) parts of the organization. It's more than just a communications problem. If it were merely that, then a memo, an e-mail or a meeting would accomplish the knowledge transfer.

Table of contents

1 Challenges
2 Process
3 Links
4 Also see

Challenges

What complicates knowledge transfer? There are many factors, including:

geography
language
areas of expertise
internal conflicts (e.g., professional territoriality)
generational differences
union-management relations
incentives

Process

identifying the key knowledge holders within the organization
motivating them to share
designing a sharing mechanism to facilitate the transfer
executing the transfer plan
measuring to ensure the transfer
applying the knowledge transferred