Can
I track the my package?
We offer online order status, a feature that will let you check on your
past and pending orders. Just "Sign In" by clicking on the Account link
at the top of any page. This will take you to the Your Account page. At
the bottom of your Account page you can click on Order Status to view your
past or pending orders. To get the details of your order, click on Date
of Order or Order #. You'll be able to see which orders have already shipped
and which are in process. Because we ship all orders via UPS, you will receive
the UPS tracking number on your Account page.
Is it safe to use my credit card?
Yes. We use the latest encryption technology to keep your information safe.
We guarantee that each purchase you make is protected and safe. If fraudulent
charges are ever made, you will not have to pay for them. See our Safe
Shopping Guarantee details. We also keep all of customers payment information
on a server not connected to the Internet making it impossible to be broken
into.
What is your privacy policy?
At TeachersParadise.com we are committed to respecting and protecting your
privacy. We believe that our site should be a safe environment for anyone
who visits and purchases. As a seller of information-related products, we
are also committed to providing you the best possible online service and
experience as well as the best products. For full details on our Privacy
Policy, click here.
What are my payment options?
We accept American Express, MasterCard, Discover, and Visa. We are sorry
but we cannot accept any phone. What are my shipping options?
We ship our products around the world. Find
specific shipping options and costs. To find out when you will receive
your item, you need to consider the availability of the item you ordered
and the shipping option you selected. Like many quality online retailers
we try to get your purchase deliver as soon as possible and the equation
we use to estimate the delivery time is: Available-to-Ship Time + Delivery
Method Ship Time = Total Delivery Time
Can I cancel an order after it has been submitted?
Yes. We unconditionally guarantee every item we sell. If you are not completely
satisfied with your purchase, simply return it to us within 30 days with
the enclosed return form for a full refund. We cannot offer a refund for
opened music, video, and software items. Please remember that TeachersParadise.com
can only accept returns of items purchased at TeachersParadise.com. Please
complete the return form enclosed with your order and ship the item and
to:
Returns
TeachersParadise.com, Inc.
13876 SW 56th Street, Suite #226
Miami, FL 33175-6021
How to Return: To return items to TeachersParadise.com you will need
to request for an RMA number. No returns will be accepted without an RMA
number issued by TeachersParadise.com. You need to click on the "Help Desk"
button on the Navigation Bar and then click on "Make Returns". Here will
see the RMA form. You must fill out this form and click on the "Submit"
button in order to recieve an RMA number. Please allow up to 48 hours for
proccessing.
Does TeachersParadise.com offer any gift services? Do you offer gift
certificates?
Coming soon.
